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max spevack's blog - red hat summit, day 0 [entries|archive|friends|userinfo]

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red hat summit, day 0 [May. 30th, 2006|11:08 pm]
Max
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[Location |nashville, tn]

A bunch of my co-workers have already blogged about their arrivals at the Red Hat Summit. I'm here to tell you about the best feature of my hotel room -- something that I have never seen in any other hotel.

The setup:

Jeremy Katz and I are running the Fedora BoF on Wednesday -- basically we talk for a little bit about Fedora, and then open the floor up to questions and open discussion. It's going to be very interesting to see what kinds of questions we get, since we will need to tailor our discussion depending on the people who are in the audience.

But I digress. The point is, we're running a session, and I wanted to make sure that we had Fedora Core 5 DVDs to give out during it. So I had a box of them shipped directly to the hotel. When I made it up to my room, I wanted to check on their status, so I picked up the phone and went to press the button for "Front Desk". There was no such button.

I looked for the "Concierge" button -- that didn't exist either.

What I did find was a button labeled "Consider It Done" -- and seeing as I wanted to consider my DVD procurement endeavors "done" I pressed that button, and was connected to what I can only assume is a crack-squad of customer service folks who are empowered to do whatever is necessary to make someone's stay as easy and comfortable as possible.

Turs out my DVDs hadn't arrived yet. But that doesn't change the fact that a "Consider It Done" button is a fantastic feature in a hotel. I must say though, a "Git 'er done" button would be even better. I'll run that suggestion by the front desk when I check out.
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